Questions owners ask us

Businesses of roughly 5 to 200 people whose work runs across email, spreadsheets and disconnected software, and who want systems that are secure and easy to maintain. Most are founder-led companies and professional services firms, along with internal IT teams that need automation designed properly.

Yes, and most clients start there. Finding the work worth automating is part of the job. On the free call we walk through a typical week with you and show where the time goes, then point to the steps that are slow, manual or error-prone.

A 30-minute working session on your processes, tools, constraints and goals. You'll leave with an honest read on whether AI and automation fit, which of your current tools can already do the job, and a rough size for the work. It isn't a sales pitch, and many calls end with ideas you can put to use yourself. Book a free call.

We're based in Tucson, Arizona, and work remotely by video call, screen share and shared documents, so your location doesn't matter. We can meet in person when a project needs it.

No. We don't do help desk, device management or general IT support. We design and build AI-powered automation and secure infrastructure, with optional ongoing care.

If you need immediate IT support, on-demand troubleshooting, or the cheapest quick automation without thought for the long term.

Fixed prices based on a defined scope and outcomes. No hourly billing, no open-ended retainers. AutoStart begins at $2,500, and AutoScale and AutoOrchestration are quoted at a fixed price once we know the scope. See pricing.

AutoStart usually takes 4 to 6 weeks, AutoScale 8 to 12 weeks and AutoOrchestration 12 to 16 weeks. Your written scope sets the timeline before any work starts.

Software licenses and hosting are listed separately in your proposal, and we only add new software when nothing you already own can do the job. AI usage is billed by the provider straight to your own account, usually a few dollars to a few hundred a month, and your proposal estimates it.

That's on us. Your price is fixed once the written scope is signed, and if the result doesn't meet the success criteria in that scope, we keep working at no charge until it does. Changes you ask for beyond the scope are quoted separately before any work starts.

No. We build on enterprise AI services whose business terms exclude your data from model training, set up in your name and often inside your own cloud account. Your proposal names the provider and the terms that apply.

Whichever fits the job; we aren't tied to one provider. We start with the AI you may already pay for, such as Copilot, Gemini or Zoho's Zia. Where that falls short, we connect enterprise AI models to the systems you already use, and we add new software last. More on our approach to AI.

No. It removes repetitive work so your team can do the work that needs them, and a person approves anything where a mistake would cost you. We also hand over full access, documentation and training so your people can run it.

Microsoft 365, Google Workspace, Zoho, Salesforce, HubSpot, AWS, Azure, Google Cloud, Oracle Cloud, workflow orchestration, APIs, vector databases and LLM platforms. We choose by your requirements, not vendor preference.

We can still connect it. Integration with the systems you already use is part of every project, including older or custom software with no ready-made connector. We check how to connect to it while we scope the work, so your fixed price already accounts for it, and everything we build runs in your accounts and is documented, so you're never locked in.

Yes. We support managed SaaS and fully self-hosted deployments, depending on your security and control needs.

Yes. Accounts are in your name with you as administrator, and every workflow, script and diagram is documented and handed over. Anything we host for you can be moved to your own account on request.

Every project includes 30 days of support. After that, an optional care plan keeps your automations monitored, repaired and improving, from $300 a month. See care plans.

Yes. We start with a flow review, from $500 depending on how many flows you have and how complex they are. You get a fixed quote first, then a written scope rating each flow keep, fix or rebuild. Fixes are quoted at a fixed price from that review, and the flows can then join a care plan. How it works.

You can. Care plans are month to month with 30 days' notice, there are no exit fees, and we'll hand everything over to your team or your next provider. See our No Lock-in Pledge.