Working With Ironwood Logic
Not every automation or AI project needs the same approach, and not every provider works the same way.
This page answers common questions about how we engage, who we’re a good fit for, and how our model compares to traditional IT providers. The goal is clarity, not persuasion, so you can decide whether Ironwood Logic is the right fit before scheduling a discovery call.
Frequently Asked Questions
We work best with small and mid-sized organizations that have real operational complexity and want systems that are secure, maintainable, and designed to scale. Many of our clients are founder-led businesses, professional services firms, or internal IT teams that need help designing and implementing automation the right way.
The discovery call is a 30-minute working session. We review your intake, talk through current workflows, tools, constraints, and goals, and identify where automation or AI could have the most impact. It is not a sales pitch. Many calls end with clear recommendations you can implement on your own.
No. We do not provide general IT support, help desk services, or device management. Ironwood Logic focuses on designing and implementing automation, AI systems, and secure infrastructure. Ongoing support is optional and scoped specifically to the systems we build.
No. Our work is designed to complement internal teams, not replace them. We focus on architecture, system design, and implementation, then hand over full access, documentation, and training so your team can operate independently if they choose.
Projects are delivered using fixed pricing based on defined scope and outcomes. There is no hourly billing and no open-ended retainers. You know the investment before work begins.
We work across modern cloud and automation platforms including Microsoft, Google, Oracle Cloud, workflow orchestration tools, APIs, vector databases, and AI platforms. Technology choices are driven by your requirements, not vendor lock-in or preferred tools.
Yes. We support both managed SaaS integrations and fully sovereign, self-hosted deployments within your own cloud accounts or infrastructure. The right model depends on your security, compliance, and control requirements.
After stabilization, you can either manage the system internally or engage us for optional ongoing automation care. All systems are delivered with full admin access, documentation, and ownership.
If you are looking for immediate IT support, on-demand troubleshooting, or low-cost automation built quickly without long-term design considerations, we may not be the right provider. Our work prioritizes durability, security, and clarity over speed alone.
Typical Providers vs Ironwood Logic
| Area | Typical Providers | Ironwood Logic |
|---|---|---|
| Engagement Model | Reactive or task-based | Structured, discovery-led |
| Pricing | Hourly billing, variable costs | Fixed pricing, defined scope |
| Architecture | Tool-driven or stitched together | Designed end-to-end |
| Security | Added later or assumed | Built in from day one |
| Transparency | Limited visibility | Full access and documentation |
| Ownership | Vendor-managed or proprietary | You own the system and code |
| Vendor Lock-In | Common | Actively avoided |
| AI Usage | Black-box or unmanaged | Governed, auditable, responsible |
| Ongoing Support | Required for continuity | Optional, by design |
| Long-Term Scalability | Often constrained | Designed to grow with complexity |
Ready to take your next step?
If this approach aligns with how you want to build and operate systems, the next step is a short discovery call.