Keep Your Automation Running Strong
(And Always Improving)
Choose the level of support that matches your operational needs. Scale from stability to strategy as your automation grows.
Automation Care Plans
Every plan includes 24/7 monitoring — failures are automatically detected, tickets are created, and our team reviews and repairs the issue. Choose the level that matches your operational complexity today, and scale when you’re ready.
Essentials
Stability Care
For founders and small teams who need their automation running smoothly without the management overhead.
$300/month
Covers up to 5 workflows
- 24/7 monitoring with automated alerting and ticket creation
- 24-hour critical issue response
- Monthly health check (30 min)
- Bug fixes & integration troubleshooting
- Patch & update management
- Email support (24–48 hour response)
Additional workflows
- $50/month per additional workflow
Why it matters: When a workflow fails at 2 AM, our platform detects it and creates a ticket. Our team reviews and repairs the issue — before your team even knows there was a problem.
Most Popular
Growth
Optimization Care
For growing operations that want continuous improvement and the ability to expand automation without separate project costs.
$600/month
Covers up to 12 workflows
- Everything in Stability, plus:
- Quarterly strategic reviews (1 hour each)
- 4 hours/month of proactive optimization work
- 1 new workflow per quarter (included)
- 1 new system integration per quarter
- Weekly system health reports
- Email + phone support (12-hour response)
Additional workflows
- $60/month per additional managed workflow
- Additional new builds: $800 each
Why it matters: Automation that isn’t regularly reviewed drifts out of alignment with your operations. Optimization Care keeps systems improving, not just running.
Platform
Growth Care
For organizations that treat automation as strategic infrastructure and need a dedicated partner for long-term growth.
$1,200/month
Covers up to 25 workflows
- Everything in Optimization, plus:
- Dedicated success manager
- Monthly strategic reviews (1.5 hours each)
- 12 hours/month of optimization work
- 2 new workflows per month (included)
- 2 new integrations per month (included)
- Quarterly compliance & governance reviews
- Annual architecture assessment
- Priority phone & email support (4-hour response)
- Optional custom alerting integration (Slack, Teams, etc.)
Additional workflows
- $75/month per additional managed workflow
- Additional new builds: $800 each
Why it matters: At scale, automation systems interact in complex ways. Growth Care gives you a dedicated partner who understands your full architecture and keeps everything moving forward together.
Quick Comparison
| Feature | Stability | Optimization | Growth |
|---|---|---|---|
| Price | $300/mo | $600/mo | $1,200/mo |
| Workflows Covered | Up to 5 | Up to 12 | Up to 25 |
| Additional Workflow Cost | $50/mo each | $60/mo each | $75/mo each |
| 24/7 Monitoring + Ticketed Repair | ✓ | ✓ | ✓ |
| Critical Response SLA | 24 hours | 12 hours | 4 hours |
| Strategic Reviews | — | Quarterly | Monthly |
| Optimization Work/Month | — | 4 hours | 12 hours |
| New Workflows Included | — | 1 per quarter | 2 per month |
| New Integrations Included | — | 1 per quarter | 2 per month |
| Dedicated Success Manager | — | — | ✓ |
| Support Channel | Email + Phone | Priority Phone + Email | |
| Custom Alerting Integration | — | — | ✓ |
| Uptime Target | 99.5% | 99.5% | 99.9% |
Frequently Asked Questions
Do I have to buy a care plan?
No. A 30-day support period is included with every implementation. After that, you can choose any tier or none at all. We recommend a care plan because automation systems rarely stay static, but it’s entirely your decision.
Can I switch tiers?
Yes. You can upgrade or downgrade with 30 days’ notice. Most clients start with Stability and move to Optimization within a few months as they see value and want to expand.
What counts as a “workflow” for pricing?
A workflow is a distinct automated process we monitor and maintain, such as a lead routing sequence, an invoice processing pipeline, or a data sync between two systems. A single workflow can have multiple steps. We’ll define what counts during onboarding so there are no surprises.
What happens if I exceed my workflow limit?
Additional workflows beyond your tier’s included count are billed at a flat monthly rate ($50–$75/month depending on tier). You can also upgrade to the next tier if it makes more sense financially. We’ll let you know when you’re approaching your limit.
Can I request work beyond the included hours?
Yes. All tiers support additional scoped work. We’ll provide a proposal with defined scope and fixed pricing before any additional work begins.
What if I need support outside business hours?
Standard support hours are 9 AM–5 PM MST. Growth Care includes priority phone and email support with a 4-hour response SLA during business hours. If you need extended coverage, we can discuss a custom arrangement.
Is there a minimum commitment?
No minimum. Month-to-month is available on all tiers. We recommend 12-month commitments for planning stability, but we don’t require them.
How do you define a “critical” issue?
Critical means automation is down or directly preventing business operations, such as a key workflow failing, an integration breaking, or a system not processing data. Non-critical items like feature requests or dashboard tweaks are handled via standard SLA.
Read to Get Started?
Schedule a free 30-minute discovery call. No pressure, no commitment – just an honest assessment of how we can help.